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How to send money

Whether you’re paying rent or splitting the household bills, INTERAC e-Transfers help make it easy to send money to another person or business. Sending money is fast, convenient and secure. 

If you don't already have it, download our Mobile App.

​On your mobile device

1. Log into the Mobile App and tap INTERAC e-Transfer.

2. Select Send Money and choose the account you want to send money from.

3. If you’ve sent them money before, select their name from the list.

If you haven’t, tap Add Contact at the top. Enter their name, email or mobile phone number. Now enter a security question and answer. Finally tap Add Contact.

4. Add the amount you’d like to send.

5. Tap Continue to finalize the transfer. The recipient will get a text or email notifying them of the request.

​On your computer

1. Log into Online Banking and click Transfers >Interac e-Transfer >Send Money on the left navigation panel.

2. If you’ve sent them money before, select their name from the list.

If you haven’t, click Add New Contact. Enter their name, email or mobile phone number and enter a security question and answer, then click Add Contact.

3. Select to send the notification by email, mobile phone or both.

4. Enter the amount you wish to send and the account it will be sent from.

5. Click Continue to finalize. The recipient will get a text or email notifying them of the request. 

 

Frequently Asked Questions

An e-Transfer can only be stopped if the recipient has not accepted it yet. Log into either Online or Mobile Banking and go to Transfers and click Pending. Click on Cancel to cancel the e-Transfer.

You have three attempts to correctly answer the security question before the transaction will remain 'pending' for the sender. The sender will then have to resend the e-Transfer. To avoid this, ensure you provide the recipient with the password.

The most you can send is $10,000 in a 24-hour period, $20,000 in 7 days and $40,000 in 31 days.

There is a $1 cost to send e-Transfers unless your account package offers them for free. There is no fee to accept e-Transfers.

No, e-Transfers can only be done between Canadian financial institutions.

e-Transfers should be received about 30 minutes after sending.

 

Contact us today to see how we can help move your Life Forward.

 

To report lost or stolen cards please call (888) 277-1043 for debit cards and (855) 341-4643 for credit cards.

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© 2025 Effective January 1, 2025, Copperfin Credit Union Limited has officially merged with Northern Credit Union Limited. On this date, Copperfin Credit Union Limited will be further known as Northern Credit Union Limited. All rights reserved.