How to set up and use Apple Pay

Apple Pay is secure, convenient and makes paying easier than ever. Using your iPhone or iWatch you can make secure purchases in stores, through apps and online.  

If you don't already have it, download our Mobile App.

Setting up Apple Pay

Step 1: Open Apple Wallet app and tap the plus (+) sign in the top right corner and follow the steps to add your debit/credit card

Step 2: Choose your desired verification method: text (SMS), email, in app or telephone. If you choose text or email a verification code will be sent to the number or email listed. For in-app verification, you will be rerouted to the Copperfin mobile app to activate. To activate via phone, please call (866) 889-8880 ext. 4.

Step 3: Set your Copperfin card as default and you’re set to start using Apple Pay. 

Setting up Apple Pay on Apple Watch

Step 1: Open Apple Watch app on our iPhone and go to My Watch tab and tap Wallet & Apple pay.

Step 2: Tap Add credit or debit card and follow the steps to add your debit/credit card.

Step 3: Confirm verification and you’re set to start using Apple Pay.

Frequently Asked Questions

​How do I know if I am eligible for Apple Pay?

If you have a debit/credit card and an eligible Apple device, then you can get Apple Pay. Apple Pay is available for individuals and small businesses.

​Which iOS devices support Interac® debit on Apple Pay?

Apple Pay is supported within the Apple Wallet App on all current iPhones (since the release of iPhone 6) and Apple Watch. These devices are eligible for Interac® debit on Apple Pay in-store purchases.

​Are there any iPhone devices that aren’t supported by Apple Pay?

iOS devices that have been jailbroken (removing or modifying the devices restrictions i.e. allowing the installation of unauthorized software) or otherwise tampered with are not eligible for use with Apple Pay. The device’s operating system must also be kept up to date. Apple Pay is not supported on iPhones that do not support Face ID or Touch ID.

​Will my Android/Windows/Blackberry phone work with Apple Pay?

Apple Pay is currently only available on eligible Apple devices.

​Can I use my Apple Watch with Apple Pay?

Yes, you can add a card to your Apple Watch. You will need to add the card manually through the Apple Watch app on your iPhone. There is an issue with linking the debit card between iPhone and iWatch. Members will have to add the cards on both devices separately.

​Can I use my Copperfin Credit Card with Apple Pay?

Apple Pay is available for both debit and credit cards.

​How do I pay using Apple Pay?

With Apple Pay, you authorize your purchases with Face ID, Touch ID, or your passcode. These features keep your cards and phone protected and secure from others.

Place your finger on the Touch ID (iPhone 8 or earlier) or double click the side button and use Face ID or passcode (iPhone X or newer) and hold your device near the payment terminal. You will feel a vibration or hear a sound to confirm your payment.

To pay with your Apple Watch, double click the side button and hold the watch up to the payment terminal. Wait until you feel a gentle tap to confirm the payment. 

​How do I enable notifications for payments?

In Settings > Notifications > Wallet, select the notifications options you want. Then click “Wallet Notification Settings” at the bottom. You will be rerouted to the Apple Wallet. Tap your Copperfin debit card and in the top right corner click the ‘…’ and check off ‘Allow Notifications”.

​Does my debit card need to be Flash enabled to use it on Apple Pay?

No. You do not need a flash enabled card to use Apple Pay.

​How many cards can I add to the Apple Wallet?

On Apple Watch Series 3, iPhone X, iPhone 8, and iPhone 8 Plus, you can add up to 12 cards to the Apple Wallet. On earlier models, you can add up to eight cards.

​How do I make my Copperfin debit card my default card?

You can choose the default option when loading your card initially or you open Settings > Wallet & Apple Pay > tap Default Card and choose your Copperfin debit card.

​How many devices can I add my card to?

There is no maximum number of devices to which you can add your card for Apple Pay. However, you are responsible for verifying the validity of your card on each device, and for any charges made with the card to your account.

​Can I remove cards from Apple Pay without deactivating my card(s)?

Yes. Deleting your card from Apple Pay will not deactivate or cancel your debit or credit card.

​Is there a maximum value per transaction?

Purchase transactions are approved based on daily limits that are set out within our banking system.

​What happens if Apple and Collabria (credit card) don’t have enough information to verify and activate the Members card in the Wallet app?

Team Members will need to ensure that email addresses are always obtained to help minimize this risk. However, if Collabria/Apple don’t have enough information, the Member will receive a message prompting them to validate their card one of two ways: tap on the option to call cardholder support or tap on the phone to receive a 6-digit code via email, if the Member has an email on file with Collabria.

​What does the Apple Wallet app look like?

​Where can I go if I want more information?

For more information about Apple Pay visit their website.