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If you’re a Personal member with a Copperfin debit card you’ll be receiving a new card in the mail between now and June. Your new debit card can be used ding free at thousands of ATMs across Canada to take out money, change your PIN, transfer funds and more. Just use your existing PIN and you’re ready to fly!

Questions? See below or contact us for more information.

What do I do when I get my card in the mail?
Open it. Use it. Destroy your old one.

When will I receive my new card? When do the old cards expire?
You should receive your new card around the middle of the month in April, May or June.

If Your New Card
Arrives In
Your Current Card
Will Expire On
Mid April May 31
Mid May June 30
Mid June July 31

New cards will be sent in groups based on when your current card is set to expire so not all cards will be received at the same time, even if you have multiple accounts or more than one person at your address has a debit card.

Will I have to change my PIN when I receive my new debit card?
No, the PIN on your new card will be the same as the PIN on your current card. If you’ve changed your current PIN in the last couple months your new card may not reflect the change and you’ll need to come into a branch to re-PIN it.

How does Flash (tap) work?
Flash offers a fast, convenient way to pay by not having to enter your PIN for smaller purchases. Low transaction and daily limits offer added fraud protection. For additional security, you will need make a transaction by inserting the CHIP before the Flash (tap) function works.

Why are we changing debit card providers?
The decision to change debit card providers was made by the entire Canadian Credit Union system to no longer partner with a vendor that’s owned by one of our competitors.